Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
No; the fire department does not fill private swimming pools or skating rinks. The use of city water and city equipment to fill private pools or skating rinks is prohibited. There are businesses in the area that are able to provide this service to citizens.
The fire department does not conduct car seat inspections or take take expired car seats for recycling purposes. Check out the Car Seat Checks map to find a contact near you to have your car seat inspected. Visit the Child Passenger Safety page for restraint steps, free car seat distribution centers, and other tips.
To determine the distance from your house to the closest fire station, use Google Maps. Enter your address, as well as the address for one of the two fire stations. The addresses for the fire stations are: Fire Station #1 - 415 Jackson Ave and Fire Station #2 - 13073 Orono Pkwy.
If you live within city limits, you can obtain a burning permit from the front desk at City Hall (13065 Orono Parkway). If you live outside of city limits, you can either contact a Fire Warden or purchase a permit online at the MN DNR website.
If you or your insurance agent are seeking an ISO rating or you would like more information on ISO, visit their website or contact their Main Office at 856-985-5600. Check out the ISO Information section on our website for additional information.
The fire department does not bring fire trucks to private birthday parties, grand openings, side walk sales, etc. Fire truck visits are only considered for educational, charitable, or town sanctioned events. If you would like to request a fire truck for your event, complete the Fire Truck Request form and a representative from the department will contact you.
To obtain a copy of a fire report, complete the Request a Copy of a Fire Incident Report form.
Please note that the fire department does respond to car crashes; however, fire department personnel do not conduct investigations on these types of incidents. To obtain a copy of a crash report, contact the law enforcement agency that was on scene.
Fire extinguishers can be dropped off for servicing at the Building Division counter at City Hall. A third-party fire equipment company comes to do the servicing approximately every 2 weeks, depending on how many extinguishers there are to be serviced. Once the extinguishers have been serviced, you will be notified via phone that it’s ready for pick-up. The City charges a $5 service fee plus the cost of the actual servicing, which is determined at that time. If you have any questions, call the Building Division at 763-635-1060.